Warranty & Complaints

Warranty

Zelesta strives to provide products of the highest quality. All items you purchase from us are covered by the statutory warranty. The statutory warranty means that a product is or must function as the consumer can reasonably expect. As a consumer, you are entitled to a product that functions properly. Any defect present at the time of delivery is covered by the warranty for 2 years after delivery. Please contact us within a reasonable time after you discover a problem.

Submit a Warranty Claim

Use our online warranty portal to file a claim. Answer a few short questions and upload photos of the issue. We will get back to you within 2 to 10 business days with the next steps. Zelesta Warranty

Complaints

For complaints, please email us at info@zelesta.nl with the subject line Complaint. We aim to respond within one business day.

Contact Details

Zelesta (Ecom Nomad B.V.)
Amersfoortsestraat 65, 3769 AE Soesterberg
Email: info@zelesta.nl
KVK: 83117083 | VAT: NL862734800B01