Privacy Policy

Zelesta.nl — Ecom Nomad B.V. | Amersfoortsestraat 65, 3769 AE Soesterberg

Through our web shop, privacy-sensitive data (personal data) is processed. Zelesta attaches great importance to the careful handling of personal data. Personal data is processed and secured with care.

In our processing we comply with the requirements of applicable privacy legislation. This means, among other things, that we:

  • clearly state the purposes for which we process personal data (as described in this privacy statement);
  • limit the collection of personal data to only what is necessary for legitimate purposes;
  • first ask for your explicit consent to process your personal data where required;
  • take appropriate security measures to protect your personal data, and require the same of parties processing data on our behalf;
  • respect your right to access, correct, or delete your personal data upon request.

Use of Personal Data

When you use our web shop, we collect certain data from you. We store and use only the personal data you provide directly, in the context of the service requested, or where it is clear that the data is being provided for processing.

We use the following data for the purposes described in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • Email address
  • Payment details
  • IP address

Order Processing

When you place an order, we use your personal data to fulfil it. If necessary for proper fulfilment, we may share your data with third parties, subject to strict agreements about compliance with EU privacy regulations.

Marketing

In addition to information on our website, we may also inform you of new products and services by email or via social media.

Contact Forms and Newsletter

Our web shop offers the option to ask questions via a contact form. The data you submit will be retained for as long as necessary to fully answer and handle your query.

We offer a newsletter to inform interested parties about our products and services. Each newsletter contains an unsubscribe link. Your email address is only added to the subscriber list with your explicit consent.

Publication

We do not publish your customer data.

Third-Party Disclosure

We may share your data with our partners involved in the execution of our agreement with you. We have strict agreements with them to comply with EU privacy rules and will ask for your explicit consent beforehand.

Our web shop includes social media buttons, through which the operators of those services may collect your personal data.

Cookies

Our web shop uses cookies, including cookies placed by third parties we work with. When you first visit our web shop, we will show you a notification explaining why we use cookies. Your continued use of our web shop constitutes consent to this use.

You are free to disable cookies via your browser settings, but please note that some parts of our website may not function optimally as a result.

Google Analytics

We use Google Analytics to track how visitors use our web shop. We have a data processing agreement with Google. We allow Google to use the Analytics data for other Google services, and we have enabled IP address anonymisation.

Security

We take security measures to prevent misuse of and unauthorised access to personal data.

Retention Periods

Personal data is retained for as long as necessary to process your orders, including warranty handling, plus a maximum of one year for statistical purposes. Payment data is retained for seven years as required by tax law.

Third-Party Websites

This privacy statement does not apply to third-party websites linked to our web shop. We recommend reading their privacy statements before using those websites.

Amendments

We reserve the right to amend this privacy statement. We recommend consulting it regularly to stay informed of any changes.

Access, Correction, and Deletion

For questions about our privacy policy, or to request access to, correction of, or deletion of your personal data, please contact us. You may also request a data export for data used with your consent, or ask us to restrict processing.

To prevent misuse, we may ask you to verify your identity. For data linked to a cookie, please include a copy of the relevant cookie (found in your browser settings).

Data Protection Authority

We are happy to help you with any complaints about the processing of your personal data. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Media Partners

Contact:
Zelesta (Ecom Nomad B.V.)
Amersfoortsestraat 65, 3769 AE Soesterberg
Email: info@zelesta.nl | Phone: +31 850 601 197